If you have loyalty status or eligible spend on another platform, you can apply to have it matched on Trove.
To apply, head to the Rewards section and submit a Status Match application. Let us know where you currently hold status and upload supporting evidence, such as a screenshot or account statement. The more relevant proof you provide, the stronger your application. We’ll review your submission and get back to you within 48 hours.
If your application is approved, you’ll be placed on a Fast Track toward your matched Tier. For a limited time, you’ll receive a Tier Points multiplier to help you reach the required points threshold faster.
To keep your matched Tier, you’ll need to reach its Tier Points threshold before your Fast Track period ends. If you don’t reach the target in time, you’ll remain at the Tier you’ve earned based on your actual Tier Points.
For example, you’re currently Bronze and apply for a Status Match. Your application is approved for a 30-day Fast Track to Gold with a 3x Tier Points multiplier. During those 30 days, every Tier Point you earn counts as three toward reaching Gold.
While your Fast Track is active, you’ll see a Fast Track badge on your status card in the Rewards section.